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Exchange policy


In order to ensure that you are satisfied, here we facilitate you EXCHANGE features for all products. Please let us know if you find something unsatisfying from LANA.

For all customer queries contact please send us email on :


add our LINE: @wearlana

  • We facilitate you to exchange any products you have purchased from LANA's official website by simply return the product to our address ( within 7 days.
  • Make sure to check that the item(s), thanks card and packaging, which the items may have come with, are still in the same condition as what you received before.
  • All exchanges expenses are covered by the customer.

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Discount code

We may offer a promotional discount code to all customers who have already registered their account at LANA's official website, which can be used in any purchases made through our official website. Please insert the discount code in the link provided at checkout. For more detailed information, visit this page

If you need any assistance with respect to discount codes, please send us email to: